{"id":22547,"date":"2019-01-07T19:18:24","date_gmt":"2019-01-07T19:18:24","guid":{"rendered":"https:\/\/freeflysystems.com\/blog\/knowledge-base\/what-if-my-order-is-stuck-in-customs"},"modified":"2019-01-07T19:18:24","modified_gmt":"2019-01-07T19:18:24","slug":"what-if-my-order-is-stuck-in-customs","status":"publish","type":"kb_article","link":"https:\/\/freeflysystems.com\/knowledge-base\/what-if-my-order-is-stuck-in-customs","title":{"rendered":"What if my order is stuck in customs?"},"content":{"rendered":"<p>If you are contacted by a shipping company or your local customs office, please provide them with the information they are requesting to allow them to\u00a0process and ship the goods. If you require additional assistance or paperwork from us, please contact us at <a href=\"mailto:support@freeflysystems.com\">support@freeflysystems.com<\/a>.<\/p>\n","protected":false},"template":"","class_list":["post-22547","kb_article","type-kb_article","status-publish","hentry","support_category-ordering-shipping-general","support_category-ordering-shipping-and-general-questions-shipping"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What if my order is stuck in customs? - Freefly Systems<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/freeflysystems.com\/knowledge-base\/what-if-my-order-is-stuck-in-customs\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What if my order is stuck in customs?\" \/>\n<meta property=\"og:description\" content=\"If you are contacted by a shipping company or your local customs office, please provide them with the information they are requesting to allow them to\u00a0process and ship the goods. 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