{"id":47364,"date":"2022-11-21T22:34:14","date_gmt":"2022-11-21T22:34:14","guid":{"rendered":"https:\/\/freeflysystems.com\/?post_type=kb_article&#038;p=47364"},"modified":"2022-11-21T22:34:14","modified_gmt":"2022-11-21T22:34:14","slug":"sb003-super-light-battery-sl8-battery-incident-21-nov-2022-follow-up","status":"publish","type":"kb_article","link":"https:\/\/freeflysystems.com\/knowledge-base\/sb003-super-light-battery-sl8-battery-incident-21-nov-2022-follow-up","title":{"rendered":"SB003 Super Light Battery \u2013 SL8 Battery Incident \u2013 21 Nov 2022 Follow-Up"},"content":{"rendered":"<p><strong>Date Released:<\/strong><span style=\"font-weight: 400;\"> November 21st, 2022<\/span><\/p>\n<p><strong>Subject:<\/strong><span style=\"font-weight: 400;\"> SL8 Battery Incident &#8211; investigation closure<\/span><\/p>\n<p><strong>Effectivity:<\/strong><span style=\"font-weight: 400;\"> Immediate<\/span><\/p>\n<p><strong>Required Action:<\/strong><span style=\"font-weight: 400;\">\u00a0 None at this time &#8211; Alert<\/span><\/p>\n<p><strong>INTRODUCTION<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">This is the final follow-up to our 14 Nov Service Bulletin regarding an SL8 battery fire at our East Coast office. After a comprehensive investigation of the incident, we cannot conclusively determine the root cause of the battery fire and have reached the area of diminishing returns on our fault tree and investigation actions. Therefore, we are concluding the investigation of this incident.\u00a0 Below we describe some of our findings.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are no required actions and customers are advised to continue normal SL4 \/ SL8 \/ Astro operations with diligent attention paid to any battery faults. Freefly continues to be confident in our SL batteries and stands behind their safety, reliability, and performance.\u00a0<\/span><\/p>\n<p><strong>DISCUSSION<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Since our previous bulletin, we have focused primarily on two possibilities: overvoltage leading to critical component failure, and manufacturing defects in the PBCA.\u00a0 Here is the status of investigation on each possible failure mechanism:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overvoltage incident<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">In extreme testing, we have not been able to generate a single overvoltage event large enough to cause this failure.\u00a0\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Manufacturing error or defect in a PCBA<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">No systemic process errors or omissions have been identified.\u00a0 We are still awaiting some records from our supplier.\u00a0 If those uncover any anomalies, we will send another update with those findings.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In addition to the two specific branches of our fault tree listed above, we investigated internal engineering and manufacturing records and searched technical papers from universities, manufacturers and professional organizations.\u00a0 We found nothing that would allow us to make a definitive statement about the root cause of this incident.<\/span><\/p>\n<p><strong>RECOMMENDATION<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">There is no immediate action required from our customers.\u00a0 If you have any abnormal battery behavior during use, charging, or storage, please contact Freefly Support.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Freefly is closing this\u00a0 incident investigation.\u00a0 If any new information becomes available, we will follow up with all SL8 \/ SL4 \/ Astro customers.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For Service Information Contact Freefly Support: <\/span><span style=\"font-weight: 400;\">Support@freeflysystems.com<\/span> <a href=\"https:\/\/freeflysystems.com\/support\"><span style=\"font-weight: 400;\">https:\/\/freeflysystems.com\/support<\/span><\/a><\/p>\n","protected":false},"template":"","class_list":["post-47364","kb_article","type-kb_article","status-publish","hentry","support_category-power-systems","support_category-power-systems-service-bulletins"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SB003 Super Light Battery \u2013 SL8 Battery Incident \u2013 21 Nov 2022 Follow-Up - Freefly Systems<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/freeflysystems.com\/knowledge-base\/sb003-super-light-battery-sl8-battery-incident-21-nov-2022-follow-up\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SB003 Super Light Battery \u2013 SL8 Battery Incident \u2013 21 Nov 2022 Follow-Up\" \/>\n<meta property=\"og:description\" content=\"Date Released: November 21st, 2022 Subject: SL8 Battery Incident &#8211; investigation closure Effectivity: Immediate Required Action:\u00a0 None at this time &#8211; Alert INTRODUCTION This is the final follow-up to our 14 Nov Service Bulletin regarding an SL8 battery fire at our East Coast office. 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