{"id":52247,"date":"2024-02-17T01:20:52","date_gmt":"2024-02-17T01:20:52","guid":{"rendered":"https:\/\/freeflysystems.com\/?post_type=kb_article&p=52247"},"modified":"2025-06-06T21:24:19","modified_gmt":"2025-06-06T21:24:19","slug":"sb008-alta-x","status":"publish","type":"kb_article","link":"https:\/\/freeflysystems.com\/knowledge-base\/sb008-alta-x","title":{"rendered":"SB008 Alta X \u2013 Update RTK GPS Firmware (2\/16\/2024)"},"content":{"rendered":"

Date Released<\/strong>:<\/span> Feb 16 2024<\/span><\/p>\n

Subject<\/strong>:<\/span> GPS dropouts affecting Alta X functionality<\/span><\/p>\n

Effectivity<\/strong>:<\/span> Effective immediately<\/span><\/p>\n

Required Action<\/strong>:<\/span> Update F9P GPS Firmware<\/span><\/p>\n

\u00a0<\/span><\/p>\n

INTRODUCTION<\/strong><\/p>\n

This service bulletin is being issued to let Alta X users know that Alta X\u2019s manufactured between June 12 2023 and today may have shipped with the incorrect u-blox F9P GPS Parameters.\u00a0\u00a0<\/span><\/p>\n

 <\/p>\n

BACKGROUND<\/strong><\/p>\n

In 2023, we received several reports of GPS dropouts causing unreliable positioning of Alta X. Investigation revealed that the issues were likely caused by environmental and geomagnetic factors impacting the F9P GPS module, triggering a potential firmware bug in the F9P module itself that resulted in sudden dropout of positioning during drone operation. The issue appears to be related to the differential positioning mode of the GPS, as a strong correlation was found between dropouts and this mode.\u00a0 Similar issues have been seen on Freefly Astro, which uses the same GPS module.<\/span><\/p>\n

Freefly issued a <\/span>service bulletin<\/span><\/a> at that time to all Alta X pilots instructing them to update their F9P configuration. Freefly released the new configuration internally for all new Alta X builds, but just discovered that this change may not have been loaded properly on some drones that shipped since June 12 2023.\u00a0\u00a0\u00a0<\/span><\/p>\n

 <\/p>\n

DISCUSSION<\/strong><\/p>\n

During a regular quality audit a Freefly Engineer discovered an Alta X that had the old u-blox F9P configuration installed.\u00a0 This kicked off an internal audit which revealed an implementation failure during this engineering change order.<\/span><\/p>\n

 <\/p>\n

RECOMMENDATION\u00a0<\/strong><\/p>\n

We recommend ALL<\/strong> Alta X users confirm their u-blox F9P is up to date by reading and complying with <\/span>SB007<\/span><\/a><\/p>\n

If you have any questions please click the link below to contact us for assistance.\u00a0<\/span><\/p>\n","protected":false},"template":"","class_list":["post-52247","kb_article","type-kb_article","status-publish","hentry","support_category-alta-x","support_category-alta-x-service-bulletins"],"acf":[],"yoast_head":"\nSB008 Alta X \u2013 Update RTK GPS Firmware (2\/16\/2024) - Freefly Systems<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/freeflysystems.com\/knowledge-base\/sb008-alta-x\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SB008 Alta X \u2013 Update RTK GPS Firmware (2\/16\/2024)\" \/>\n<meta property=\"og:description\" content=\"Date Released: Feb 16 2024 Subject: GPS dropouts affecting Alta X functionality Effectivity: Effective immediately Required Action: Update F9P GPS Firmware \u00a0 INTRODUCTION This service bulletin is being issued to let Alta X users know that Alta X\u2019s manufactured between June 12 2023 and today may have shipped with the incorrect u-blox F9P GPS Parameters.\u00a0\u00a0 […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/freeflysystems.com\/knowledge-base\/sb008-alta-x\" \/>\n<meta property=\"og:site_name\" content=\"Freefly Systems\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-06T21:24:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/freeflysystems.com\/wp-content\/uploads\/2023\/02\/freefly-og-logo.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/freeflysystems.com\/knowledge-base\/sb008-alta-x\",\"url\":\"https:\/\/freeflysystems.com\/knowledge-base\/sb008-alta-x\",\"name\":\"SB008 Alta X \u2013 Update RTK GPS Firmware (2\/16\/2024) - 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