Now what?

• If you already had Blackjack (2.0.x) installed on your Mōvi/MIMIC:
  • You can delete the beta app from your phone.
  • Head to the App Store or Google Play and update or download the Mōvi Pro app. You can search for Freefly or Mōvi Pro, or you’ll find links to the apps on the Mōvi Pro Support page on our website, in the software section.
  • That’s it. You’ll be able to connect to your Mōvi or MIMIC and configure it with the newest app from the app store, without needing to do any firmware updates.

• If you didn’t have Blackjack installed on your Mōvi/MIMIC:
  • Head to the App Store or Google Play and update or download the Mōvi Pro app. You can search for Freefly or Mōvi Pro, or you’ll find links to the apps on the Mōvi Pro Support page on our website, in the software section.
  • When you connect to your Mōvi, you’ll see an indicator in the app that an update is available.
  • Make sure you have a microSD card installed in your Mōvi (or MIMIC), and your batteries are charged to at least 50%, then start the update. It takes 5-7 minutes.
  • When the update is complete, your Mōvi will be ready to go! If you have other Freefly equipment you use with your Mōvi, make sure it’s up to date as well (MIMIC, Mōvi Controller).
  • As always, be sure to explore the new Blackjack features in the Mōvi Wiki and let us know if you have any questions (support@freeflysystems.com) before you take your gear out on a job!

The post Blackjack Firmware Public Release appeared first on Freefly Systems.

• You need a computer with an active USB port, running one of the following operating systems: Windows 7, 8 or 10, or MacOS X or newer.
• You need active FTDI Virtual COM Port (VCP) Drivers installed. These may already be included in your operating system. If not, they are included in the Freefly Mōvi Controller Firmware Update Tool package for each operating system.
• The USB A-A cable that was included with Mōvi Controller. The bottom USB port of the Mōvi Controller is the one used for firmware updates.

Below you will find the instructions to install the Firmware Updater as well as how to update the firmware on your Mōvi Controller on both macOS and Windows (the steps differ slightly).

1. The macOS version of the Mōvi Controller Firmware Update Tool can be found in the MOVI_Controller_vX.X.X_Mac.ZIP folder on the Software and Manuals downloads page. Double click to extract the .zip file and then double click the resulting .app. If a security warning may appears, open the Security and Privacy section of System Preferences, and click Open Anyway.

The Windows version of the Mōvi Controller Firmware Update Tool can be found in the MOVI_Controller_vX.X.X_Windows folder on the Software and Manuals downloads page. Unzip the folder and run setup.exe. A security warning may appear. Click Install.

OSX

Windows

2. After a moment, the Mōvi Controller Firmware Updater will start. Plug in the Mōvi Controller into the computer using the bottom USB port (indicated below) USB cable as shown above. No battery/power is required, nor is turning the controller on, as the USB connection will power the controller.

A new COM Port should appear in the drop down menu on your computer. Select this COM Port.

macOS

Windows

* If the Mōvi Controller was already plugged in, the COM Port should already be present. If you’re not sure which COM Port is associated with the Mōvi Controller, unplug it and see which one disappears.

3. With the COM Port of the Mōvi Controller selected, browse for the new firmware file using the Browse button. The name of the file is movi_controller_XXX_X_X_X.bin.

4. With the firmware file selected, click Start Firmware Load. After a few seconds, the new firmware file will be sent to the Mōvi Controller. Wait for the progress to reach 100%.

5. Confirm that the new firmware has been loaded onto the Mōvi Controller. The version number will be presented in the top right corner of the display. It should match the number that the .bin file was labeled with.

Troubleshooting

If the firmware fails to load (macOS):

1. Ensure FTDI VCP USB driver 2.2.18 or later is installed (be sure to reboot mac after driver installation).
2. Disconnect all cables (including power and USB) from Controller. Reconnect USB to reboot Controller and try again, starting at step 2 by opening the Firmware Installer from where it installed on your computer.

Connection Troubleshooting (Windows):

• If no COM Port appears or if Windows asks for Device Drivers when the Mōvi Controller is plugged in, install the FTDI VCP driver included in the software package:
  1. Unplug the Mōvi Controller and close the Firmware Update Tool
  2. Run CDM v2.12.00 WHQL Certified.exe from the software folder.
  3. Follow the FTDI Driver installation program instructions.
  4. Restart the Firmware Update process at Step 1 above.

The post How do I update the firmware on my Mōvi Controller? appeared first on Freefly Systems.

The newest version of the app (or the link to the appropriate app store) is always available on the M-Series Support page of our site.

The post Why am I getting a Comms Revision Error? appeared first on Freefly Systems.

• The Wedge
• The 1.3mm hex tool and USB cable that shipped with the Wedge
• A Windows or Apple computer with the Mōvi Controller Firmware Update Tool installed

The process for updating the Wedge firmware is very similar to that of the Mōvi Controller. Here is a refresher article, if it’s been a while since you updated your Mōvi Controller.

1. Disconnect all LEMO cables from the Wedge.
2. Using the included 1.3mm hex tool, remove the cover with the USB logo on it, next to the antenna.
   
3. Using the included USB cable, plug the Wedge into your computer.
4. Once the light on the Wedge turns on, indicating power, follow the same process you used to update your Mōvi Controller, and select the proper COM port.
5. Choose the Wedge firmware from the Browse menu.
6. Click the Start Firmware button to flash the firmware. Once the update starts the light on the Wedge will go out.

Once the file send process reaches 100%, the Wedge light will flash a range of colors and then return to green (alternating between flashing and solid). The update is complete and you can disconnect the Wedge from your computer and replace the cover you removed in step 2.

The post How do I update the firmware on my Wedge? appeared first on Freefly Systems.