failure Archives - Freefly Systems https://www.freeflysystems.com/support/tag/failure Wed, 08 Feb 2023 04:57:52 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.3 SB13B Motor Mount Failure (2016-05-31) https://freeflysystems.com/knowledge-base/sb13b-motor-mount-failure-2016-05-31 Mon, 07 Jan 2019 19:18:12 +0000 https://freeflysystems.com/blog/knowledge-base/sb13b-motor-mount-failure-2016-05-31 INTRODUCTION This Service Bulletin (SB) is a follow-up to the SB issued on 27-May-2016 alerting Alta owners who purchased their unit after 18-March-2016 date to discontinue flight operations immediately. RECOMMENDATIONS Freefly is continuing to investigate the cause of two infield failures of Alta 8 motor mounts, and we are issuing a mandatory recall of all […]

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This Service Bulletin (SB) is a follow-up to the SB issued on 27-May-2016 alerting Alta owners who purchased their unit after 18-March-2016 date to discontinue flight operations immediately.

RECOMMENDATIONS

Freefly is continuing to investigate the cause of two infield failures of Alta 8 motor mounts, and we are issuing a mandatory recall of all Alta 8 units for repair. Please discontinue operation of your Alta 8 immediately.

Freefly Customer Support will reach out to all affected owners directly and arrange shipping information and estimated repair times.

Please wait for further communication from Freefly Customer Support with details on the RMA process before returning your Alta 8.

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