fleet grounding Archives - Freefly Systems https://www.freeflysystems.com/support/tag/fleet-grounding Wed, 08 Feb 2023 04:57:52 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.3 SB05 Signal Wire Issue (2015-09-28) https://freeflysystems.com/knowledge-base/sb05-signal-wire-issue-2015-09-28 Mon, 07 Jan 2019 19:18:32 +0000 https://freeflysystems.com/blog/knowledge-base/sb05-signal-wire-issue-2015-09-28 This Service Bulletin (SB) was prompted by internal testing conducted by Freefly. It indicates fatigue damage of motor signal wires is possible with repeated folding and unfolding of Alta booms. This damage may not be detected by the flight controller initialization process, and lead to loss of signaling to motors and a potential loss of […]

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]]> This Service Bulletin (SB) was prompted by internal testing conducted by Freefly. It indicates fatigue damage of motor signal wires is possible with repeated folding and unfolding of Alta booms. This damage may not be detected by the flight controller initialization process, and lead to loss of signaling to motors and a potential loss of control of Alta while it is in flight.

We are issuing this SB because we determined the unsafe condition described previously is likely to exist or develop in other products of this design. It is not possible to non-destructively inspect the extent of signal wire damage.

This issue affects Altas produced before 9/28/2015. We have successfully contacted a majority of owners that this affected, but these affected serial numbers that have not come in for service:

764079, 774666, 389988, 544456, 225220

If you have one of these units, please contact support@freeflysystems.com and cease flight operations immediately.

See attached PDF for full details about this service bulletin.

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]]> SB13B Motor Mount Failure (2016-05-31) https://freeflysystems.com/knowledge-base/sb13b-motor-mount-failure-2016-05-31 Mon, 07 Jan 2019 19:18:12 +0000 https://freeflysystems.com/blog/knowledge-base/sb13b-motor-mount-failure-2016-05-31 INTRODUCTION This Service Bulletin (SB) is a follow-up to the SB issued on 27-May-2016 alerting Alta owners who purchased their unit after 18-March-2016 date to discontinue flight operations immediately. RECOMMENDATIONS Freefly is continuing to investigate the cause of two infield failures of Alta 8 motor mounts, and we are issuing a mandatory recall of all […]

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]]> INTRODUCTION

This Service Bulletin (SB) is a follow-up to the SB issued on 27-May-2016 alerting Alta owners who purchased their unit after 18-March-2016 date to discontinue flight operations immediately.

RECOMMENDATIONS

Freefly is continuing to investigate the cause of two infield failures of Alta 8 motor mounts, and we are issuing a mandatory recall of all Alta 8 units for repair. Please discontinue operation of your Alta 8 immediately.

Freefly Customer Support will reach out to all affected owners directly and arrange shipping information and estimated repair times.

Please wait for further communication from Freefly Customer Support with details on the RMA process before returning your Alta 8.

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